Quote:
Originally Posted by Forbes
Actually hor, there is something that I wanted to bring up long ago but never got round to doing it.
We roughly know the MLs that provide good service and those who don't. That is quite evident from this thread and Javabeans compilations. Yes, we have to take everything with a dose of salt but generally speaking it is fair to say there are the more than 50% chance good ones and there are the more than 50% chance bad ones. I suspect the MLs also know that they are being graded. In fact, they are also grading customers. I also suspect those brothers who have been KCed will also feedback some of the comments here to their favourites. Given this transparency, I cannot understand why those MLs who know they have not been favourably graded, why do they not improve their service? They are here to make money. They need customers to make money. If they do not provide good service and they know an adverse comment has been made about their service, why do they not improve or make an effort to improve?
Perhaps I am a novice in this area, but what the so called bad MLs are doing defies logic and is not good for business.
Anyway just my 2 cents.
Cheers
|
Because the bad ones don't succeed / try to KC their customers so there's no one giving feedback to them?
On a more serious note, the notorious ones probably don't care about RTM customers and just try to make as much money as possible off new customers who don't bother reading MRs or just attracted somehow by the MLs looks / figure
