2 young lives lost

[sionglim]

Good thing the train is clean not smelly odour, well done all cleaners,uncle n ahsoh.

Smrt buses still ok, especially those yishun line
Staff by local ,malaysian some prc.
Well done.

[korte]

Heard that when SMRT sacked local worker they replace the local worker with a foreigner worker . Don't know if it is true or not ? I wonder what are the unions doing ?

[skyleon]

SMRT flamed for posting supposed “ownself praise ownself” Facebook post

November 27, 2017


SMRT has drawn flak from netizens for uploading the following post on its official social media page last Thursday. The post includes a message that is allegedly from a commuter, encouraging the transport operator during a time when the organisation is under immense fire for persistently alarming train issues.

Here is SMRT’s full Facebook post:


“It is heart-warming to receive this encouraging note from one of our commuters. This means a lot to us, especially for our staff who work tirelessly day and night to keep the system running despite the challenges. Rallying behind our staff to press on and to do their best.

““Just want to encourage u all 🙂 i know it has been very hard time during these few months due to train fault, signal problem and accident etc. Some ppl might feel unhappy due to delay of their journey or stuck in stuffy train. But, i would like to gv u a great hug and wish u stay strong, problem will be solved sooner or later, and i believe ur team are trying the best to solve all the problems! Don’t be sad about the complaints, cuz this is human being when encountered some negative situation affected their routine life. Treat these complaints as energy to keep u move on, keep urself calm and cool and think how to solve in on shot, put safety in priority. I believe all of ur team member are trying very hard, struggling how to settle the issue! Thanks for ur effort to trying best to provide the best service to us, must keep urself healthy, so that u can keep ur mind calm and solve the problem! I realized that the train problem occurred when smrt shorten the waiting time from 2-3 mins to 1-2 mins, it might become burden to train especially old train. Give a train and track a break, they might overwork. Hopefully all passenger who are taking mrt also can stand unite, be understanding, smrt team wouldn’t want this happened too. But since it happened, we can encourage them to overcome these hard period 🙂 Stay strong and positive, thank you!! ” – Mrs Lim #SMRT #LetsPressOn“

Interestingly, the supposed message from the commuter cannot be authenticated, since SMRT did not share a screenshot or link the commuter’s original post. Due to this, several netizens have speculated that this message could very well have been written by an SMRT employee themselves.


continue reading here : http://www.theindependent.sg/smrt-fl...facebook-post/



Why now no public announcement on train delays even by main stream media ???

[skyleon]

SMRT to sack, demote staff involved in tunnel flooding case

PUBLISHED 28 MIN AGO


Christopher Tan Senior Transport Correspondent


SINGAPORE - Beleaguered rail operator SMRT will be demoting at least one senior executive and dismissing other managers and staff found to have falsified maintenance records pertaining to an anti-flooding system.

The Straits Times understands that the action stems from a disciplinary inquiry into an unprecedented flooding of train tunnels which crippled a large section of the North-South Line on Oct 7 and 8. The incident affected more than a quarter of a million commuters.

Although investigators have not found out why the pumps and related switches failed - individual components were in proper working order immediately after the incident - they concluded that the crew tasked with maintaining the system had not done so for nearly a year. The system is supposed to be serviced once every quarter.

Instead, the staff had falsified the logs to say that maintenance work had been carried out - apparently with full knowledge of some supervisors.

Just days after the incident, which is estimated to have cost hundreds of thousands of dollars in downtime and recovery efforts, SMRT replaced vice-president of maintenance Ng Tek Poo.

Mr Ng, a veteran with SMRT, is expected to be among those facing disciplinary action. Others include managers, and likely, rank-and-file staff.


continue reading here : http://www.straitstimes.com/singapor...-flooding-case

[skyleon]

Passengers can expect more accurate travel info from SMRT app starting in December


PUBLISHED 38 MIN AGO

Adrian Lim Transport Correspondent


SINGAPORE - To help commuters better plan their journeys during peak periods and train service disruptions, rail operator SMRT aims to provide them with more accurate travel information on their mobile devices in the coming months, starting in December.

Such information includes the number of trains that commuters may have to wait for before they can board as well as which station platform doors to stand at so they can get into a less crowded carriage.

The enhancements to SMRT's travel app - called SMRT-Connect - will be rolled out in three phases, starting from next month until next September, when they are targeted to be fully launched.

Mr Patrick Nathan, vice-president of corporate communications at SMRT Corp, told The Straits Times on Monday (Nov 27) that this real-time information system will help users plan ahead, especially during service delays.

Mr Nathan said that to assess congestion levels, SMRT will tap on real-time information from multiple sources, including wifi access points, fare gate data, train load data and camera feeds.


continue reading here : http://www.straitstimes.com/singapor...pp-starting-in


What about now ??? No information ???

[skyleon]

SMRT sacks 8 staff, holds 5 others responsible over falsification of records

An unprecedented flooding of train tunnels crippled a large section of the North-South Line on Oct 7 and 8, 2017.

PUBLISHEDNOV 27, 2017, 6:40 PM SGT

Christopher Tan Senior Transport Correspondent



SINGAPORE - Beleaguered rail operator SMRT has sacked staff members found to have falsified maintenance records pertaining to an anti-flooding system, and demoted others in the wake of unprecedented flooding incident last month.

A total of 13 employees – several holding senior managerial posts – have been held responsible, the company said on Monday (Nov 27).

Of these, eight have been dismissed, two resigned while three others were subject to undisclosed discplinary actions.

Those sacked comprised those in the work team who had falsified pump maintenance records, and the managers and senior executive who were in charge of ensuring that pump maintenance was duly carried out during the period. They are made up of one senior executive, two managers and five technical staff.

The two men who quit had done so soon after the flooding of train tunnels which crippled a large section of the North-South Line on Oct 7 and 8. The incident affected more than a quarter of a million commuters.

Investigations had found that vice-president Tay Tien Seng and senior manager Ivan Kok had failed to exercise sufficient supervision during the period when the falsification of the pump maintenance records occurred.

“As they are no longer with the company, SMRT reserves its right to pursue legal action against them as may be appropriate,” the company said.

Although investigators have not found out why the pumps and related switches failed - individual components were in proper working order immediately after the incident - they concluded that the crew tasked with maintaining the system had not done so for nearly a year. The system is supposed to be serviced once every quarter.


continue reading here : http://www.straitstimes.com/singapor...-flooding-case


Like this how can we ever expect to trust SMRT to do their job ever again ? Seriously something really very wrong within SMRT .

[skyleon]

Taiwanese current affairs show discusses SMRT’s recent incidents & Bishan spooky stories

Wonder if they heard about Yishun, yet.

By Guan Zhen Tan | 9 hours




You may not have the habit of watching Taiwanese current affairs programmes regularly, but catch one or two shows and you will definitely recognise them for their entertaining and passionate delivery of news.

This time though, we’ve gotten Taiwan’s attention due to our recent MRT incidents.

That’s right, our MRT troubles have them talking about us.

This following video is from current affairs programme Crucial Moments (关键时刻). Hosted on the Eastern Broadcasting Corporation news channel (東森新聞), what seems to be a recording of an undated program was uploaded by a Facebook netizen Derrick Charters on Nov. 21.

The 6 minute plus video has since gone viral online. For those who are watching it on data or are short of time, here’s a quick breakdown (no pun intended) on what was said:

1. Our MRT is cursed (01:39)

Other than the flood, and the collision that happened between two trains in Joo Koon, they also mentioned the tragic fatal accident last year in March, where 2 SMRT staff were killed on track.


“Singapore’s MRT is strange – it’s been 30 years, but from 2015 onwards, until today, over a period of 2 years, it’s like it’s cursed. Why? It shouldn’t have flooded, but it flooded. The water extraction system couldn’t even start up. And this should not have occured – an fatal accident happened – fatalities happened. The maintenance crew was there, but [they] ran over them. There should have been no way two stationary trains suddenly moved and collided with each other. Incidents happen one after another – in fact, virtually every one to two weeks, one incident occurs. We can only say Singapore’s MRT system is akin to being cursed. But their airport is managed well, their roads are managed well, they can even get F1 races on their common roads, but they have no idea what to do with their MRT.”

2. Our MRT has to learn from Taipei Metro (02:54)

Transport Minister Khaw Boon Wan said on Nov. 7 that Singapore transport operator SMRT will invite a team of experts from Taipei Metro to conduct a review of its own operations.

This was not mentioned in the programme but the commentators did mention that we are seeking help from Taiwan.

They also quoted figures, comparing train distance travelled before delays happened.



continue reading here : https://mothership.sg/2017/11/taiwan...-about-bishan/

[skyleon]

SMRT vice-president who resigned was awarded S$10,000 SkillsFuture fellowship in Aug. 2017

It was a monetary award.

By Belmont Lay | 5 hours


SMRT has sacked eight staff found to have falsified maintenance records pertaining to an anti-flooding system, while meting out other punishments.

A total of 13 employees have been held responsible:

8 sacked: 1 senior executive, 2 managers, 5 technical staff

2 quit but face possible legal action: 1 vice-president, 1 senior manager


1 demoted: 1 vice-president

2 unknown disciplinary action: 2 senior management executives


Resigned prior to inquiry ending

The two men who quit had done so soon after the flooding of train tunnels that left it unworkable on Oct. 7 and 8.

They are vice-president Tay Tien Seng and senior manager Ivan Kok.

Tay and Kok had resigned and left the company “prior to the conclusion of the disciplinary inquiry”, and SMRT has reserved the right to pursue legal action against them as may be appropriate.

Investigations had found that both men had failed to exercise sufficient supervision during the period when the falsification of the pump maintenance records occurred.

SMRT concluded that the crew tasked with maintaining the system had not done so for nearly a year, when the system is supposed to be serviced once every quarter.



continue reading here : https://mothership.sg/2017/11/smrt-r...ice-president/


The question here one should be asking why didn't the crew do what they are supposed to do in the first place ?

[ItsEileen]

Originally Posted by CrownSaigon

Then why still take mrt ?

Now I don't take the mrt . Now I commute by bus or taxi . I don't trust the mrt anymore .

[Baigonggong]

Ah Gong overheard some of the staff at my old age home complaining so much about mrt disruptions . Making their lives more and more difficult . The only thing they say that mrt without fail sure to have breakdown during peak hour .

[skyleon]

SMRT investigation result: CEO Desmond Kuek not responsible for flooded train tunnel


November 28, 2017



SMRT yesterday (Nov 27) wrapped up it’s internal investigation of the Oct 7 tunnel flooding incident, putting all blame on 13 employees. With the 13 scapegoats, former army general Desmond Kuek is notably excused despite his lapse overlooking the maintenance department as CEO.

According to SMRT, one senior executive, two managers and five technicians were responsible for the falsification of pump maintenance records and they have been fired. Although they were found SMRT however is not pursuing legal actions against them:

“As they are no longer with the company, SMRT reserves its right to pursue legal action against them as may be appropriate.”

Another vice-president and senior manager has also resigned, while three other management executives have been “disciplined”. SMRT did not mention what disciplinary actions were taken or if any of the 13 employees were protected from the “amnesty period” offered earlier by SMRT.

A government survey recently found that 55% of the public wants the inexperienced former army general to resign. Transport Minister Khaw Boon Wan however defended Desmond Kuek and his salaries, claiming that rail reliability is a “multi-year war” and that the chinese art of war accept such failures.



continue reading here : https://statestimesreview.com/2017/1...-train-tunnel/

[skyleon]

Calls for Desmond Quek to step down intensify as SMRT sacks 8 staff over tunnel flooding incident

November 28, 2017

News that SMRT has dismissed eight staff members over their role in the Bishan tunnel flooding incident has not flown completely well with Singaporeans online.

The transport operator revealed in a media statement yesterday that 13 employees were found to be responsible for the tunnel flooding incident that occurred on 7 Oct, causing a 20-hour service disruption that inconvenienced a quarter of a million commuters.

A subsequent internal investigation shockingly revealed that a group of SMRT maintenance staff falsified paperwork that maintenance was done on a pump system at Bishan Depot when no work was carried out for almost an entire year.


continue reading here : http://www.theindependent.sg/calls-f...ding-incident/


Looks like the SMRT CEO is bigger than the PAP government .

[Jimmyhoseh]

poor thing so young die...Na Mo A Mi Tuo Fo...rest in peace

[sionglim]

Hope those guy still can find jobs..
Dont go back to repair n serrvicing again,.
Let say service properly,all done, n yet still fail.
They will still throw back to you ,n put blame.

Hp shop very smart, cant repair ,they dun take.
If work for big company, cant repair till need to repair
And perform magic, either save cost or sack them away
Save cost again.


Wah lau now aday got such thing as legal action,
If not service properly..

Still better last time work for cina apek big boss , take care yr
Rice bowl .. a life time.

[sionglim]

Originally Posted by ItsEileen

Now I don't take the mrt . Now I commute by bus or taxi . I don't trust the mrt anymore .

Pumps died kenna sack.
Two men knock down died, nvr got sack